Prompt response
DEsign and root cause
Design can be used to find the underlying problem or root cause through brainstorming, auditing, and monitoring to create a tailored corrective action plan.
Corrective Action plans
Corrective action plans may include re-assessing educational modules and sections of policies and procedures. Policies and procedures can be sent to various departments for their input as to their current procedures.
Documentation
Documentation such as the filing of complaints, investigations, auditing, and monitoring should be kept in a database to track metrics and facilitate quality improvement.